The Conflict Resolution Process is just that, a process describing how to navigate situations and how and when to access support.  If you’ve decided to work through a situation with a neighbor then this is where you find out what to talk about.

 

The following is a template for what you and your neighbor would talk about if you want to work through some discord.  It is what would happen in conversations supported by the Third Siders CAG or coaches.   It is important that all these topics are covered but not specifically how each is done.  Every person and situation is different.   The topics are listed in what is typically the order in which they are discussed.

 

 

Topics to Cover in Your Conversation:

 

All participants agree to have the conversation

 

Participants tell and hear each other’s story of the situation

 

Participants hear and express their interests and needs in righting the situation

 

Participants determine actions needed 

 

Participants agree that the conversation is complete and on what follow-up is needed

 

 

 

Conversations happen in all kinds of ways and, depending on the situation, may need some formality to support the efforts to right the situation.   Click on whatever support seems appropriate for your situation.

 

 

Norms 

Conversation Template with space for notes

Interests, Needs sheet

Signature agreement sheet with action items